Job Description

Position’s Contributions to Work Group :

- We are seeking a UX/UI Researcher for the Shop Team. The UX Researcher will utilize their knowledge of human computer interactions and best user research practices to support the concept, prototype, test, and documentation of the preferred user interface. They must recognize where research and testing would be valuable to inform or improve the concepts and coordinate with the team to understand the user’s needs. They will work closely with designers, engineers, strategists, and management to communicate the vision and path forward. This person will be responsible for documenting the preferred experience, creating visual artifacts (reports), and handoff.

Education & Experience Required:

· 8+ yrs of experience in UX Research and knowledge of user experience best practices desired, preferably within a corporate environment or B2B environment.

· B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field or substitute additional 2-3 years of experience

Technical Skills

(Required)

8+ years of experience with a focus on:

i. Empathy

1. We’re looking for methods of their organization and synthesis of both stakeholder and user sentiment. How much do they capture from opportunities to empathize, how is it used, do they listen with openness to learn?

i. Adaptive Thinking

1. We’re looking for ability to quickly pivot with changing requirements and understandings of the product. Are challenges seen as learning opportunities? Do they work with others with an openness to change, but also able to confidently make decisions of their own?

· Must possess a thorough understanding of UI best practices, UI design, and essential graphic design theory

· Able to produce results independently as well as collaboratively in a team environment

· Experience and proficiency in UI layout, spec, and prototyping tools

· Experience managing multiple projects and deadlines

· Portfolio demonstrating your expertise and ability to articulate your process

(Desired)

· Project management experience a plus.

Soft Skills

(Required)

- Outstanding communication, organization, time management, and interpersonal skills

- Exceptional data storytelling capability

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