Job Description

Assistant Property Manager - Commercial Real Estate

Location: Washington, DC

Employment Type: Direct Hire | Full-Time | On-Site

Salary: $70,000-$75,000 annually

Industry: Commercial Real Estate / Property Management

Position Overview

NRI Staffing is seeking an experienced and service-oriented Assistant Property Manager to support the operations of a premier Class A commercial office property in downtown Washington, DC.

This role is ideal for a commercial property management professional looking to further develop their career and advance into a future Property Manager position. The Assistant Property Manager will play a key role in daily building operations, tenant relations, financial administration, vendor management, facilities coordination, and tenant engagement initiatives.

The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced, high-visibility environment. Strong communication skills, professionalism, sound judgment, and a commitment to exceptional tenant service are essential.

This is a 100% on-site position.

Key Responsibilities

Property Operations & Tenant Services

• Support the day-to-day management and operations of a Class A commercial office property.
• Serve as a professional and responsive on-site presence for tenants, vendors, and building staff.
• Conduct regular property inspections to ensure cleanliness, safety, and overall building presentation.
• Coordinate with engineering, security, janitorial staff, contractors, and vendors to maintain operational excellence.
• Identify operational issues and ensure timely resolution.
• Monitor and manage tenant requests through the property's work order and tenant portal systems.
• Track service levels, follow up on open work orders, and ensure tenant issues are resolved promptly.
• Maintain high levels of tenant satisfaction through proactive communication and follow-through.

Tenant Relations & Engagement

• Act as a primary point of contact for tenant inquiries and service requests.
• Manage tenant communications, building notices, and portal updates.
• Coordinate tenant move-ins, move-outs, and related building procedures.
• Plan and execute tenant appreciation events and engagement programs.
• Coordinate event logistics, vendors, catering, communications, and on-site execution.
• Gather tenant feedback and identify opportunities to enhance the tenant experience.

Vendor & Facilities Management

• Oversee the performance of security, janitorial, and other contracted service providers.
• Monitor staffing levels, service quality, and compliance with building standards.
• Coordinate maintenance requests, vendor scheduling, and service follow-up.
• Maintain vendor files, contracts, certificates of insurance (COIs), and related documentation.
• Partner with engineering staff regarding building systems, maintenance activities, and vendor oversight.
• Support sustainability and ESG initiatives as applicable.

Financial & Administrative Management

• Assist with annual operating budgets and financial planning.
• Review and process accounts payable in accordance with established procedures.
• Support financial reporting, variance analysis, and budget tracking.
• Monitor rent collections and assist with delinquency resolution efforts.
• Maintain property records, lease documentation, operational reports, and management files.
• Prepare recurring reports, inspection logs, and operational updates.

Leasing Administration & Projects

• Maintain knowledge of tenant lease provisions, obligations, and critical dates.
• Assist with lease administration, renewals, expansions, and tenant correspondence.
• Support tenant improvement projects, capital projects, and vendor-related initiatives.
• Obtain proposals, track project schedules, and maintain project documentation.
• Assist with risk management, emergency preparedness, and safety compliance initiatives.

Qualifications

Required

• 2-3+ years of commercial property management experience.
• Experience supporting commercial office properties; Class A office experience strongly preferred.
• Bachelor's degree preferred; equivalent experience will be considered.
• Experience working with tenants, vendors, contractors, engineering teams, security, and janitorial personnel.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to analyze issues, troubleshoot problems, and make sound decisions independently.
• Proficiency in Microsoft Office, particularly Excel.
• Valid driver's license and ability to travel to other properties as needed.

Preferred

• Experience with property management platforms such as MRI, Yardi, Nexus, AvidXchange, or similar systems.
• Experience utilizing tenant portals and work order management systems.
• Professional certifications or coursework such as BOMA RPA, IREM CPM, or related designations.
• Experience supporting budget preparation, financial reporting, and capital projects.

Career Growth Opportunity

This position offers significant visibility and exposure across all aspects of commercial property management, including:

• Property operations
• Financial management
• Tenant relations
• Vendor oversight
• Leasing administration
• Capital projects
• Building operations

The successful candidate will have the opportunity to expand their responsibilities and progress toward a Property Manager role.

Ideal Candidate Profile

The successful candidate will demonstrate:

• A stable and progressive career history within commercial real estate or property management.
• Professionalism and polish appropriate for a Class A office environment.
• Strong attention to detail and follow-through.
• Excellent judgment and problem-solving skills.
• A proactive, service-driven approach to tenant and building operations.
• The ability to remain organized and composed in a fast-paced environment.
• A genuine interest in building a long-term career in commercial property management.

Work Environment

• 100% on-site at a Class A commercial office property in Washington, DC.
• Frequent interaction with tenants, vendors, contractors, and building personnel.
• Regular property walks and inspections.
• Ability to perform occasional light lifting (up to 20 pounds).
• Occasional travel to other properties or office locations may be required.

Compensation

$70,000-$75,000 annually , commensurate with experience and qualifications.

This is a direct-hire opportunity through NRI Staffing with a respected and established commercial real estate organization.

Summary of Improvements

• Removed repetitive references to Class A operations, professionalism, and tenant service.
• Consolidated overlapping sections (tenant portal, work orders, facilities, and operations).
• Reduced the overall length by approximately 35-40% while retaining key qualifications and responsibilities.
• Improved readability for candidates and job board postings.
• Emphasized growth potential and career progression without duplicating content.

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